Why would team members want to discuss a sensitive member with someone they don't know?
What characteristics do you think are shared by quality court ADR programs? I took a swing at a list here. What would you add? Change?
What have we learned from the mediators working tirelessly to promote the institutional and cultural changes necessary to implement mediation within their home countries?
When I was twenty-two years old, I did a two-year stint as a Peace Corps Volunteer. Here is a brief account of a dispute resolution meeting with a local governing council called the panchayat.
This article is a look at the implications of communication skills in the context of family mediation and recommendations.
Mediators need to formulate and ask incisive questions that challenge entrenched thinking and shift perspectives.
When we talk about an interpersonal dispute between two people, we commonly say there are two sides to every story – the other person’s version of events and issues and our own.
Discrimination is a tightening net of issues and demands around HR.
Advanced mediator discusses interpersonal communication in this Toastmasters interview.
Life spares none from conflict. But unfortunately the word has not yet reached the schools that train professionals.
"Although the mediation lasted an entire day, it did not settle. Why? There was no framing, process or empathy."
Trust in an experienced mediator is the same whether a mediation participant interacts with that mediator via video or face-to-face, according to recent research.
Whether it is a minor slip of the tongue or an entire foot in the mouth, either can lead to some uncomfortable moments followed by the instinct to explain what was “really meant.”
Susan Podziba Interview - The Future of Mediation and Negotiation in Our Culture, Politics and Society
This is an interview with Susan Podziba, where she discusses how her life has been aimed at resolving public policy disputes and finding the virtue in our society.
Harvard Negotiation Institute’s Samuel Dinnar shares his recommendations.
Mediation is now the toast of the day in America, Canada, Australia, the UK and many parts of the European Union. The developing economies of the world are now exploring this medium of dispute resolution.
It happens, at times, that our conflicts get blown out of proportion.
Empowerment and recognition shifts can happen between people whose interaction has fluctuated for years.
Given that none of us have a crystal ball, it would be a poor use of time to attempt to infer how the upcoming presidential election will affect Title IX enforcement, which has changed significantly in the last 10 years.
This paper discusses pivotal elements of the 21st Century identity crisis within and about the American mediation industry.
Working with families to help an older adult identify how they want to spend their final years and communicate it to all involved parties.
In my various mediator trainings, the use of an apology as a means of resolving a dispute has often been discussed and advocated.
Workplace mobbing can make you feel crazy.
In August, the Michigan Supreme Court launched MI-Resolve, a free online dispute resolution tool.